General Questions
What is film soup?
Film soup is an experimental analog photography technique where exposed film is submerged in chemical mixtures (wine, matcha, salt water, etc.) before or during development. These chemical reactions create unpredictable color shifts, light leaks, and ethereal overlays that cannot be achieved through digital manipulation or replicated precisely.
Is any digital manipulation used?
No. Every effect in Brooks' work is achieved in-camera or through chemical processes during film development. No AI. No Photoshop. No digital post-production manipulation. Film is scanned to create digital files for printing, but the experimental effects exist on the physical film negative.
How long have you been creating this work?
Brooks transitioned to full-time photography in 2020 after working in advertising. She's been experimenting with film soup and analog techniques since then, building on years of traditional photography experience.
Where are you based?
Brooks works from her studio in Atlanta, Georgia, where she develops and scans all film herself. She shoots throughout the United States and travels internationally for inspiration and commissions.
Purchasing & Editions
What does "limited edition" mean?
Limited edition prints are restricted to a specific number. Once that edition sells out, the image is permanently retired at that size. Brooks' limited editions range from 25-75 prints depending on size:
- Large (24×36"): Edition of 50
- X-Large (30×45"): Edition of 75
- Oversized (36×54"): Edition of 25
Each limited edition print is signed and numbered by the artist (e.g., "18/50" means print #18 of 50 total).
What's the difference between open and limited editions?
Open editions (Small and Medium sizes) are signed but not numbered, with no restriction on total prints produced.
Limited editions (Large, X-Large, Oversized) are signed, numbered, and restricted to the stated edition size.
Can I buy the same image in different sizes?
Yes. Most images are available across multiple sizes. Each size has its own edition structure—buying a Medium open edition doesn't affect the Large limited edition availability.
Do prices increase as editions sell?
Prices remain consistent throughout an edition's availability. However, once an edition sells out, the work becomes unavailable at that size, potentially increasing secondary market value.
How do I know which edition number I'll receive?
Edition numbers are assigned sequentially as orders are received. You won't know your specific number until the print is produced, but you'll receive confirmation of your edition number upon delivery.
What if my preferred size is sold out?
You can acquire the image in a different size (if available) or join a waitlist in case of returns or cancellations. Once a limited edition sells out completely, the image is permanently retired.
Shipping & Delivery
How long until my order ships?
- In-stock framed pieces: Ship within 3-5 business days
- Made-to-order prints: 2-3 weeks for production, plus shipping time
- Custom framing: 3-4 weeks for production, plus shipping time
- Custom commissions: 8-12 weeks (see Commission page for detailed timeline)
How is artwork shipped?
All artwork ships via insured carrier with signature required:
- Prints are rolled in archival tubes or shipped flat in rigid packaging
- Framed work ships in custom crates with corner protection
- All packages are fully insured for replacement value
Do you ship internationally?
Currently, Brooks ships within the United States only. International shipping may be arranged for custom commissions or large orders—contact us for details.
What if my artwork arrives damaged?
Inspect all packaging upon delivery before signing. If damage is discovered:
- Photograph the damage and packaging immediately
- Contact us within 48 hours
- We'll arrange replacement or refund
- Keep all packaging materials for carrier inspection
All shipments are fully insured.
Returns & Exchanges
What is your return policy?
Due to the custom nature of limited edition fine art:
- Limited edition prints: All sales final (no returns or exchanges)
- Open edition prints: 14-day return period if print is in original condition
- Custom commissions: No returns (collaborative selection process ensures satisfaction)
- Damaged or defective work: Full replacement or refund within 48 hours of delivery
Can I exchange for a different size or image?
Open edition prints can be exchanged within 14 days if in original condition. Customer pays shipping both directions. Limited editions and custom work cannot be exchanged.
What if I'm not satisfied with my purchase?
We encourage viewing work in person at festivals or requesting detailed images before purchasing. For open editions, the 14-day return period allows you to evaluate work in your space. For limited editions and commissions, all sales are final due to their exclusive nature.
Framing & Presentation
What framing options are available?
Contemporary Mount (Festival Exclusive):
- Metal frame, UV-protective lamination, no glass
- Lightweight, ready to hang
- Only available at festival appearances
Museum Framing (Online):
- Wood frame
- UV-protective glass
- Acid-free archival matting
- Professional hanging hardware
Custom Framing:
- Work with our recommended framers for specific aesthetic requirements
- Or purchase unframed and work with your own framer
What's the difference between glass and lamination?
Glass Framing:
- Traditional museum presentation
- UV-protective acrylic glass prevents fading
- Adds weight and fragility
- Reduces glare
Laminated (Contemporary Mount):
- UV-protective lamination sealed to print
- No glass means no glare or reflections
- Lighter weight, more durable
- Creates saturated, painterly appearance
Both methods preserve artwork appropriately. Choice depends on aesthetic preference.
Can I purchase unframed and frame it myself?
Yes. All sizes available unframed. We recommend professional framing using archival materials and UV-protective glass.
Custom Work & Commissions
Do you take commissions?
Yes. Brooks accepts 12-15 custom commissions annually. See the Commission page for detailed information about process, pricing, and timelines.
Can you create work in specific colors to match my interior?
Film soup creates unpredictable results—precise color matching is impossible. Depending on the technique, Brooks can shoot subjects that naturally lend themselves to certain colors, but exact color replication cannot be guaranteed.
Can you photograph a specific location for me?
Yes. Commission subjects can include specific locations meaningful to you—coastal properties, architectural landmarks, neighborhoods, or travel destinations. See Commission page for process details.
How long do commissions take?
Minimum 8-12 weeks from initial consultation to final delivery. This includes shooting, experimentation, development, review, and production. Rush timelines may be available for additional fees.
Care & Maintenance
How should I care for my artwork?
- Display away from direct sunlight
- Maintain stable temperature and humidity
- Clean glass or lamination with appropriate materials
- Never touch the print surface
- See Installation & Care page for detailed guidelines
How long will my print last?
Museum-quality archival prints are designed to last 100+ years when properly cared for. UV-protective glass or lamination provides additional protection against fading.
Can artwork be displayed in direct sunlight?
Not recommended. Even with UV protection, prolonged direct sunlight will eventually cause fading and color shifts. Display artwork away from south-facing windows or use UV-blocking window treatments.
Trade Program
Do you offer trade pricing for designers?
Yes. Qualified interior designers, architects, and industry professionals receive 20% trade discount. See Trade Program page for qualification requirements and benefits.
How do I apply for trade access?
Submit qualification documents (business license, resale certificate, or professional organization membership) through the trade program application. Once verified, you'll receive trade access and pricing.
Do you work with design professionals on custom projects?
Yes. Brooks collaborates with designers on project-specific commissions, large-scale installations, and coordinated multi-piece works. See Trade Program and Commission pages for details.
Technical Questions
What equipment do you use?
Brooks shoots primarily on 35mm film cameras. She uses various film stocks depending on subject and experimental goals. All film is hand-developed in her Atlanta studio.
Could you teach me film soup techniques?
Brooks occasionally offers workshops or educational content. Follow her on social media or join the email list for announcements about learning opportunities.
Do you sell digital files?
No. All work is sold as physical prints only. Digital files are not available for purchase.
About the Artist
Where can I see your work in person?
Brooks exhibits at juried fine art festivals throughout the Southeast:
- Beaux Arts Festival (Miami)
- ArtFest Fort Myers
- Artigras (Palm Beach)
- SOMI Art Fest (Miami)
- Inman Park Festival (Atlanta)
- Virginia Highland Summerfest (Atlanta)
Follow social media or join the email list for current festival schedule.
Has your work been published or exhibited?
Yes. Brooks' work has been featured in Professional Photographer Magazine and on WABE Atlanta. She's been named among Analog Forever Magazine's "16 Film Soup Photographers You Need to Know" (2023) and exhibited at Barcelona's Experimental Photo Festival.
Can I visit your studio?
Studio visits are available by appointment for serious collectors or commissioned work consultations. Contact us to schedule.
Still have questions?
Contact:
Email: mallory@mallorybrooksphotography.com
We typically respond within 1-2 business days.